Dementia Care Home

Wisteria Lodge

82 London Road, Waterlooville, Hampshire, PO8 0BU

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds30
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-05-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-05-09

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2021 inspection. This covers staffing levels, medicines management, infection control, and risk management. The published report summary does not include specific detail on any of these areas. No concerns were raised, and no requirements for improvement were recorded. The rating was not changed at the July 2023 monitoring review.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2021 inspection. This covers care planning, dementia-specific training, GP and healthcare access, and nutrition. Dementia care is listed as a formal specialism of the home. No specific examples of care plan content, training programmes, or healthcare outcomes are included in the published summary. The rating was not changed at the July 2023 review.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2021 inspection. This is the domain most directly relevant to how your mum or dad will feel day to day — warmth of staff, respect for privacy and dignity, and whether individuals are treated as people rather than patients. The published summary contains no direct quotes from residents or relatives, and no specific inspector observations of staff behaviour are recorded. The rating was not changed at the July 2023 monitoring review.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2021 inspection. This domain covers whether your mum or dad will have a meaningful daily life — activities, engagement, individual preferences, and end-of-life planning. No detail about the activities programme, individual tailoring, or end-of-life care practices is included in the published report summary. The rating was not changed at the July 2023 review.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2021 inspection. Two named registered managers — Mr Andrew David Brown and Mrs Martina Brown — are recorded, alongside a nominated individual, suggesting a formal leadership structure. The published summary contains no detail on management culture, staff empowerment, governance processes, or how the home handles complaints and incidents. The rating was not changed at the July 2023 monitoring review.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside general support for older adults. The team has experience supporting residents who have dementia alongside other conditions like Parkinson's. They work to keep people involved in activities whatever their abilities. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

Wisteria Lodge holds a Good rating across all domains, which is a positive baseline — but the inspection report published in 2021 contains very limited detail, meaning families should treat this score as a floor, not a ceiling, and verify current practice in person.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Wisteria Lodge, a 30-bed nursing home on London Road in Waterlooville specialising in dementia and older adult care, holds a Good rating across all five inspection domains — Safety, Effectiveness, Caring, Responsiveness, and Leadership. The rating was confirmed at the most recent full inspection in January 2021 and reviewed in July 2023, when no evidence emerged to require a change. The home has two named registered managers, suggesting leadership continuity, and its specialism in dementia care is formally recorded. The key limitation for your decision is the age and depth of the available inspection evidence. The last full on-site inspection was in January 2021 — over three years ago at the time of the July 2023 review — and the published summary contains very little specific detail: no direct quotes from your mum or dad's peers, no inspector observations of day-to-day life, and no data on staffing ratios, night cover, agency use, or activities. A Good rating is genuinely positive and should not be dismissed, but it tells you the home met the standard at that point in time. When you visit, ask specifically: how many permanent staff work on the dementia unit after 8pm, how often is your parent's care plan reviewed with you present, and what does a typical Tuesday look like for someone who finds group activities difficult?

The three questions to ask when you visit

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In Their Own Words

How Wisteria Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Wisteria Lodge says about itself

Cheerful staff who understand complex care needs in Waterlooville

Wisteria Lodge – Your Trusted nursing home

When you're looking for somewhere that can handle changing health conditions with genuine warmth, it helps to know that Wisteria Lodge in Waterlooville has experience caring for people with both dementia and Parkinson's. The care home specialises in supporting adults over 65, including those living with dementia.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside general support for older adults.

    How they describe their dementia care

    The team has experience supporting residents who have dementia alongside other conditions like Parkinson's. They work to keep people involved in activities whatever their abilities.

    “It's worth arranging a visit to see how the team works and whether their approach feels right for your situation.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

    Not sure if it's dementia or just ageing? Here's the checklist your GP will use.

    Twelve signs to observe. A simple scoring framework. A printable, one-page record you can take to your next GP appointment, so you go in with specifics, not anxiety.

    Download Your Checklist

    No registration required to download. Free.

    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

    Comforting Memories

    Britain 1940 to 1970: Memory Lane

    Card Game

    The Card Game That Turns Familiar Phrases Into Open Doors

    Memory Box

    The Box That Holds a Life

    Digital Photoframe

    The Frame That Brings the Family Into the Room

    Digital Calendar

    The Clock That Knows What Day It Is

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